In general terms I want to say that I fully understand, as does the Commission, that such a request is often made to the Commission in cases such as Vietnam. English idioms; Breaking the Ice; Give advice; Say "thank you" Say . Offer a workaround. If you've suggested a better, clearer path, the other person can simply agree and things can move forward with an unambiguous vision. !" or "that's not the answer I was expecting"). 1. In the text, explain why you are sending the email. Examples of acceptable formal endings include "Sincerely", "Regards", and "With best wishes". I have forwarded your complaint to our management team, and we'll do our best to make sure this never happens again. Native speakers' opinions, please. No Worries and No Problems are way too casual. ; Do not be a time-suck. It can be used when referring to a specific project, for example "I wanted to touch base with you about how things are going with the planning for the fundraiser," or to initiate a broader conversation, for example "I wanted to touch base with you to . Please let me know if there is anything I can do to help resolve the problem. Address your recipient by name. If you know how to apologize in a business email, you should never say something like: "I am sorry, if someone is offended.". This is another way of saying "ok, I understood what you said / what you want from me!" Don't let this happen. 1. Lead with a solution to a relevant problem. You can read tips and examples on writing and responding to professional emails here. You also need to express regret. An offer of restoration. Sorry it's been so long since I was last in touch/ since my last email. I hope you understand. Simplicity wins every time when it comes to reach out subject lines. Clarity is more important than cuteness, and you never know whether the person on the other end has a good command of English, so keep it simple. Got it. Be friendly and polite but get to the point and say exactly what you want from your reader. "Always happy to hear from you / Always happy to see your reply soon.". 6. Stay professional. I have been extremely busy and stressed with assignments in other classes and with _____ (sports practice, on-campus job, other commitment, health condition, etc. 3. And sometimes, you just need more time to think. Details of the employer. "I completely understand how you feel" "As I mentioned before . Employ the appropriate formal salutations and closings. And you yourselves are not angels, and therefore you are also to blame for what happened. Email Acknowledging a Business Order. Stay professional. People under 35 don't seem to know those expressions, especially the latter. This phrase is one of the most common in business emails. You can do that by saying: OK / Alright / Sure When somebody is explaining something to you, or asking you to do something, replying to them with one of these words is a polite way to show that you are listening and can follow what they are saying. When is Email the Best Way to Apologize? 3. Please let me know if there is anything else I can do for you. Ti chiedo perdono - I ask for forgiveness. In the text, explain why you are sending the email. ). Here's two great options: Make your statements clear and be specific. #1 The information that you attached to your email was a game-changer for me. " "Checking in" 1. 3. "Good Afternoon"→ should be "Good afternoon". When you lay out your summary, present the steps in the way you'd like to see things handled. "I understand" is perfectly formal. 3. Keep your use of italics and bold letters at a minimum. Be as specific as possible to suggest what the other person gets out of reading your email. The 7 Ingredients of a Perfect Apology 1. Is this the first time I'm asking, or the third? A customer has ordered for your product, but you need some more information before shipment or you need to guide the customer on what next to do. It's useful oftentimes. 承知しました is polite (〜します), but not humble. These phrases will encourage them to give any additional help or feedback you need. 3 - Work on the Focal Point Here's the list: The Deferral: "I'm swamped right now, but feel free to follow up.". Ask Specific Questions To Clarify Information Clearly State The Goals and Next Steps Close On A Positive Note How To Request Clarification Via Email Template Dear Name, It's respectful and a safe phrase to initiate a friendly approach. 2. As learners of another language, it is important to learn several ways to express the same idea. To catch on Example: I tend to catch on fairly quickly 2. Even better, attach a note from your coach, employer or doctor who can attest to why you need an extension. (1) Go to your email page and click Compose, New, or New Message. They are all commonly used phrases which can be used more or less interchangeably and will help create the impression that you command native expressions. Be straightforward. 1. Share your own stories about situations you've encountered where you heard the words "No problem" in lieu of what you think would have been a better choice of words. Select the right font. If you don't actually want anything, just put FYI in the subject line but don't expect a reply. If you think of something else you want to say, or if you're reminded of another message to include, consider drafting a separate message for it. "I'm sorry I made a mistake, I was under pressure at the time." Put simply, say "I apologize," not "I apologize, but…" Other important apology etiquette includes using the active voice and the first person. Thank you for finding the time to meet me/ talk to me/ attend…. ; Do not be a time-suck. Job Hunting Reading when, where and how to use etc.) Speaking English Speaking English Speaking Dialogues Speaking English Phrases Different Ways To Say. To catch one's drift You also can write a thank-you sentence and another closure such as Yours sincerely, Best Regards, etc. It's respectful to address the person you're apologizing to by name, whether they are a coworker, manager, client or customer. When you want to say "I know" in Korean when speaking to native speakers older than you, or someone you're not familiar with, you can refer to these words. "To Whom It May Concern" → should be "To whom it may concern". 3. + last name, or job title). Another formal alternative to "sorry for the inconvenience" that offers to give assistance to the person you are communicating with, is "please let me know if there is anything I can do to help resolve the problem.". Here are a few. As you will all know, the most common way to express agreement and understanding in English is by saying the sentence "I understand", however it is very important to try to use more varied expressions so as to enrich our conversations. 5. You should be saying You're Welcome in business correspondence. Beginner-Intermediate. The first step to winning such a customer is not a reaction but appreciation. In case you need further clarification, drop me a line at [email address]. Has difficulty understanding even short answers in this language. There are various informal ways to say the same thing - "gotcha", "got it", "ri-i-ight…", "I'm with you", "yep, ok", … But "I understand" will be fine in all contexts. Signature. It is probably better used in speech. "Hesitate," when coined and used half a century ago, meant that you wanted to offer a lightened or a softer touch to your request. Sometimes questions are unexpected and we don't know what to say in that moment. #2 There are lots of ways. What you say. It's all about structure. Email example 6: Response to a complaint. If you understand why you have received it, say that you are aware of your wrongdoing. It depends on what you say next. Instead of saying "maybe" or "I don't think so," be straightforward in your answer. Acknowledge receiving the email as an individual or a representative of a company. Remember: Can your responses for them. It's the same as saying: "Too bad if some of you do not understand me. 1. How about "Thank you" when it's warranted, and "You're welcome" when it's warranted. Email and Emotions; David F. Swink. "Sorry to bother you" You might say this when you want to sound polite and considerate of your customer's busy schedule, but opening an email with an apology immediately undermines your credibility. It is better you use "please" rather than "kindly.". Acknowledgment of a mistake/error/instance of wrongdoing. Email sample 4: A response to a query/complaint. Are they casual or formal? Mi Dispiace - I'm sorry. Formal emails aren't the time to goof off with experimental font choices. That is the whole intention, but I can fully understand your frustration. Lead with a solution to a relevant problem. Provide the person with an opportunity to discuss the situation with you. Non avrei davuto farlo - I shouldn't have done that. Sometimes there aren't enough details to understand the question or give a good answer. Once you have the email address of your friend, you can start writing your informal email using the following steps. 2. and a translation in Spanish. When to apologize at work The recipe: short, direct sentences to get your point across and paragraphs with clear, informative topic sentences. However, when the words became popular, it quickly became a cliché. 2 I would say "I understand". There're many examples below for you to learn how to write a response email. Following these steps can help you feel more confident and professional when you want to say "no": 1. Choose the topic for this message and stay on that topic when drafting it. 2. "I'm sorry could you please repeat that?". My exact wording might change according to the circumstances - How well do I know the person? I am always available. - Hot Licks Aug 23, 2015 at 13:13 Show the reader what makes this email urgent and why they should respond to it as soon as possible. 1. There's no quicker way to make sure your emails will . Can ask simple questions and can understand . Feel free to schedule a call/chat . 7. Remember: Can your responses for them. If you've made a mistake and are sorry, then say "I am sorry" rather than "We are sorry". Duly is an adverb and is used in this phrase to mean "in the proper fashion". << 'Do you understand?' is a polite question. Greeting. The best way to end a formal email depends on the individual, the context, and what you're communicating. Here are 10 new ways for you to let people know that you understand what they mean. Email sample 3: A complaint. Quiz: Now answer each of the below 12 questions with one of the phrases or words in bold from the above email. Email sample 1: A request. Chaz. Explain your reasoning. This can be hard to face, but it's crucial if you want forgiveness. It basically explains why we contact our friend. Other than the Millennial comment, I agree with this. Play the long game. Conversation. I'd appreciate your thoughts on the above — it would help me with a section on my paper that I can't quite get past. Post a comment in the area below to show support of my efforts. A box will open in which you can write your email. people's first names, Ms./Mr. "I see" is medium formality. It says that you are inferior to the listener. 2 Self-Growth: Clarify Misunderstandings with a "Reality Check". 2) Perfect the subject line. Dear Professor _____, I hope all is well. Since you also need to know how to say sorry in case you actually did something that requires an apology, you can use one of the following. The ingredients: a subject that gets the recipient's attention, a friendly greeting, a direct statement of the purpose of the email, any necessary detail, and a friendly sign-off. I very much appreciate your time. Regarding the procedural matters, I fully understand Parliament's position. Here's a tip: Asking for clarification can serve as a subtle way of directing a project. Explain or provide a reason (s) why either the decision was taken or the thing has happened. Email sample 2: A question. 2. "I appreciate your quick response". 4. "I appreciate any information you may have". 3. Don't over-think this one. Professional emails; Say "thank you" in an email; Say "Sorry for the Late Reply" Business letters; Signing off a business email; Decline an invitation; Make an appointment; Business Writing skills; Career Specific. I hope you had a great weekend/week/day: It depends on which time or day of the week you are reaching out. Here are some polite ways to say that you did not understand, and asking your interviewer to repeat a question. This email does essentially the same as the . You're either trying to establish a . "I can solve it" works well when you know what the issue is and think you have what it takes to make it better. "Please do not hesitate to contact me.". 2. An acceptance of accountability. Introduction. 6 Ara 2018 Sometimes a relationship with a client is no longer mutually beneficial, and it becomes good business sense to walk away. Formal "I Know" in Korean. Explain or provide a reason (s) why either the decision was taken or the thing has happened. Starting. Use Positive Language. When the answer is correct, this icon will appear next to the answer. Using your experience engineering skills will make it a win-win for you and your customer. A written reprimand, a letter from a responsible University supervisor to an employee 12 thg 2, 2018 He's protesting the discipline and is refusing to sign. The structure of an informal email is as follows: 1. However, there are changes in how to end an email formally. It was a pleasure/ my great pleasure to meet you last week. Here are the worst offenders for formal email greetings: "Good Morning" → should be "Good morning". For this reason, it is essential to be as clear as possible and leave no room for misunderstandings. Appreciation is an associate of acknowledgement. The best thing to do in these situations is to be upfront about what you can and can't do for them, and try to offer other solutions. Formal Email Samples. How important is it that I get timely feedback? Be apologetic. People will accept that you don't know… what they cannot accept is if you tell them something that's wrong, because they are going to act on that. An explanation of the situation. For instance, your customer sent a complaint email. What does it mean to say "I got it" or "You got it"? Stay out of the weeds. Choosing an appropriate salutation that's respectful and cordial can make your recipient more likely to cooperate with you. "Excuse me, I'm not sure I understood entirely.". The Language Level symbol shows a user's proficiency in the languages they're interested in. You addressing them by name shows them you're considering how your actions affected them directly and personally. Although I understand that you are very busy, I would appreciate it if you could provide a response as soon as possible. Using "Look forward". "I really appreciate your patience.". Use a call-to-action. An expression of regret. 5. A request for forgiveness. (2) Write your friend's email address in the 'To' bar. Emails don't need addresses above the email body. " isn't going to look great in most formal emails, but it might work when you're emailing with your best friend. To say that something has been "duly noted" means that it has been recorded according to the proper procedure. Setting your Language Level helps other users provide you with answers that aren't too complex or too simple. Legal; Medical; Science; Vocabulary. I mean, is this question really polite and acceptable? I fully understand, Mr. Jackson. Let the dialogue open. Be as specific as possible to suggest what the other person gets out of reading your email. - Merk Jul 7, 2014 at 23:21 Professional Email Tip #7: Font Style. かしこまりました is by far the most formal, and is a humble form (謙遜語). We could have the correct skills for the job, or we might be the boss who knows more about the company's inner workings. Perdonami - Forgive me. Wharton professor Adam Grant has a pretty quick list of seven different sentences that might work to set boundaries on your work/home life. To check your answers, press the "Check answers" button at the bottom of the quiz.. When finishing your emails, rather than using "Thanks again" or something similar, create an expectation to be answered. Dear [Name], I'm sorry for the unpleasant experience you had in our store and I can understand your frustration. Provide the person with an opportunity to discuss the situation with you. Can I write them in an email or a letter?"-Erico, AEE Listener. Follow these steps to learn how to respond to emails professionally: 1. Normally/commonly, "I hope you understand" is okay for both formal and informal writing. 1 - Appreciate the Sender. - Hello [Team Name], (to groups) Ex: Hello Marketing Team. English (American). Most specifically this should be used to interface with customers (hence why wait staff at a restaurant may say it). 3. How does this work? >>-----In my first language, this would not be a polite question because it is assumed that the interlocutor might be not smart enough to understand what I am saying. Avoid potentially spammy or misleading subject lines like, "5 Reasons Why You'll Want to Read This Post" or "The Best Decision You'll Make Today.". 4. Ex: Dear Ms.Fan. 07 of §1. An expression of regret. Can you explain." "I received your email but I don't quite follow what you are trying to say." bennymix Senior Member Now, Ontario, Canada. Thank you for saving me the hassle of learning things the hard way. California; Princeton, NJ. Explain also how you plan to make amends. Is it different in English? "I trust you understand" works well to deliver bad news and hope someone "understands." However, using "trust" typically means that we expect somebody to understand the news, even if they're not willing to. Answer (1 of 16): You can say, 'I hope you are able to comprehend my situation'. "Thanks again for reaching out!". Be ultra-specific in your asks. I don't understand." "I don't understand. Here are a few phrases that your team can use in closing to convey empathy: "Let me know if I'm off the mark here.". Email sample 5: An announcement or statement. How to nicely say "no". №3. You can read more about email closings here. Jul 29, 2016 #3 Be apologetic. What To Include In An Email For Clarification Thank The Sender For The Information State Your Current Understanding Acknowledge that you need clarification. What you say. A better way to say I don't know when you need more information to give the right answer. Details of the employer. The Referral: "I'm not qualified to do what you're asking, but here's something else.". Like you probably know, the major distinctions between letters and emails are: 1. 1. Be ultra-specific in your asks. Show the reader what makes this email urgent and why they should respond to it as soon as possible. It means "you understand" or "I understand." A lot of times people say "I got it, I got it." They repeat the phrase twice. Would you use it with your boss? 9. #2 I sincerely appreciate you taking the time to send the information pack . "I didn't quite catch that, can you ask again, please?". Focus on getting a response first before asking for everything that you might . As you respond to an email, it's often best practice to follow whatever tone the initial email has established. 7. Don't try to score on the first date. The font style you use when writing a love letter shouldn't get its way to your professional email. A written reprimand, a letter from a responsible University supervisor to an employee 12 thg 2, 2018 He's protesting the discipline and is refusing to sign. "I'm sorry. We can use options such as: Dear "Eve", Hi, "Eve", Hello "Eve". Beginner. Make sure whoever is asking you the question understands that you mean no now and forever. 압니다 (amnida) The first one is the formal conjugation -ㅂ니다 (-ㅂ nida) simply attached to the base of the verb "know," 알 (al). If you understand why you have received it, say that you are aware of your wrongdoing. Monitoring your tone of voice is a key element of learning to ask for clarification politely. Otherwise, you can use the formal "To Whom It May Concern" greeting. Either way, this phrase works well. Click on it to find extra information about the word/phrase (e.g. "Sorry" and "I apologize" have regret baked into their inherent meaning, but an extra sentence or two can really make people believe you feel bad about the situation. And, then if you have to come back later with a . Here is a list of 40 ways to say thank you for the information via email to let them know that you appreciate the extra help. But you have to be careful because sometimes it can be sarcastic (="oh, you really think that? 2 - Be Straightforward Be direct when you want to acknowledge an email professionally. But when reaching out to someone you don't know, formal emails are the way to go. "Looking forward to hearing from you.". Some words such as "Thanks for the email!" is polite enough. 2. As a recipient, you can win your sender by simply sending a 'thank you' reply to acknowledge receiving the email. Since we expect somebody to receive the news well, we don't typically use "I trust you understand" to our bosses. Subject: Extension on _____. A commitment to improvement. Play the long game. Can I use them with my boss? Lucy. If you're sending an email to an address that doesn't have a specific contact name, you can just use "Dear Sir/Madam". Just be forthright and you should be fine. You can, however, use 'I hope you understand' in formal conversation as well. Dear Ms . Start with your salutation. I appreciate your time. Here are a few different examples we can use with this phrase: Dear Mrs. Zebra, In most cases, we'd suggest sticking with either "Yours sincerely", or "yours faithfully". There are a few goals you might want to achieve when sending an email. ("I see" could be confusing in the wrong context.) Duly noted. "Thank you" is a must in almost every email. In my experience, any email giving bad news needs to: Quickly inform the person of the bad news. It is extremely necessary to know how to write a formal email when you begin your professional career. In my experience, any email giving bad news needs to: Quickly inform the person of the bad news. Here's all you need to do: 1. "Let us know if you have any other questions.". Sorry for my late reply/ Sorry it took me so long to get back to you/ Sorry not to reply sooner (but/ but I had to…). 3 Psychology Today: Don't Type at Me Like That! The exception to the rule: proper nouns (i.e. "Forgive me, I didn't quite understand the last question.". Focus on getting a response first before asking for everything that you might . Avoid font styles that will distract the recipient from your purpose of the message. This adds sincerity to what you're saying. You can say "I wanted to touch base with you" in a formal email when writing to someone with whom you are in somewhat regular contact. I'd love to know I'm not alone. Emails require more elaborate sign-offs, unlike letters. 4. It is used to greet the person to whom the email is addressed. Explain also how you plan to make amends. Your answers, press the & quot ; -Erico, AEE Listener Always happy see... Know how to write a thank-you sentence and another closure such as Yours sincerely, Best Regards, etc )! Every email why you are aware of your wrongdoing to show support my. 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Was last in touch/ since my last email or a representative of a company then if you understand why are... Writing a love letter shouldn & # x27 ; opinions, please: & quot ;.! Tip: asking for everything that you might want to achieve when sending email... Hear from you / Always happy to hear from you / Always happy to hear from you / Always to... Hello [ Team name ], ( to groups ) Ex: Hello Marketing Team click on it to extra! A comment in the area below to show support of my efforts email 2022... Hear from you / Always happy to hear from you / Always happy to hear you! Might want to achieve when sending an email or a representative of a.. Out to someone you don & # x27 ; re considering how actions. Becomes good business sense to walk away when you lay out your summary, present the steps in the,! First before asking for clarification politely ( & quot ; business correspondence you. & quot thank... S no quicker way to your professional email forward & quot ; I hope all is well < >! To establish a important to learn several ways to write an informal email in English < >! Email phrases to Start Using Right Now < /a > it was a game-changer for me also. The question or give a good answer avrei davuto farlo - I &. Love letter shouldn & # x27 ; do you understand? & quot ; I see & quot or. The message especially the latter common in business correspondence is not a reaction but appreciation an... Show the reader what makes this email urgent and why they should respond to as... English < /a > 1 are unexpected and we don & # x27 ; t seem to those! Popular, it is extremely necessary to know how to use etc. how well do I know the with! Using your experience engineering skills will make it a win-win for you &! A reason ( s ) why either the decision was taken or the thing happened! This icon will appear next to the Listener to someone you don & # ;. Word/Phrase ( e.g asking, or New message fairly quickly 2 catch that, can you ask,! Have done that word/phrase ( e.g good business sense to walk away in an email is longer. Could be confusing in the text, explain why you are also to blame what... Letter shouldn & # x27 ; t enough details to understand the question.! Words became popular, it quickly became a cliché Today: don & # x27 ; not! From you. & quot ; timely feedback there aren & # x27 ; m asking, the... Understand why you are aware of your wrongdoing comment in the text, why... Of my efforts English idioms ; Breaking the Ice ; give advice ; say & ;! Is perfectly formal why you are inferior to the circumstances - how well do I know the person Whom... Had a great weekend/week/day: it depends on which time or day the. Ask again, please? & quot ; I understand & # x27 ; m could. Steps in the text, explain why you have received it, say that you attached to your email customers... Answers, press the & quot ; Excuse me, I & # x27 ; t time! As Yours sincerely, Best Regards, etc. they should respond to it as soon as.. 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To come back later with a email was a game-changer for me good Afternoon & ;. Regards, etc. discuss the situation with you Professionally in an (... The area below to show support of my efforts becomes good business sense to walk.... Meet me/ talk to me/ attend… 2018 sometimes a relationship with a the email you attached to your email almost!
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